Privacy Policy
The Nirvanist — www.thenirvanist.com Last updated: 22 June 2026
This Privacy Policy explains, in plain terms, what personal information we collect, why, and the choices and rights you have. We've tried to keep it clear and human — if anything is unclear, just ask us at hello@thenirvanist.com.
1. Who We Are
This Privacy Policy explains how The Nirvanist LLP ("The Nirvanist," "we," "us," "our"), a Limited Liability Partnership registered in England and Wales (company number OC460620, registered office 128 City Road, London, EC1V 2NX, UK), collects, uses, and protects personal data when you visit www.thenirvanist.com, register for a Satsang, book a Spiritual Journey, support The Heal Project, or otherwise interact with us. We are the data controller for the personal data described in this policy.
This policy applies wherever you're located, but if you are in the UK or EU, you have specific rights described in Sections 9 and 13 under the UK GDPR / Data Protection Act 2018 and the EU GDPR respectively.
2. What Personal Data We Collect
| Category | Examples | Where it comes from |
|---|---|---|
| Identity & contact data | Name, email, country, phone number | Forms you fill in (Satsang registration, newsletter sign-up, booking forms) |
| Account data | Login credentials, account preferences | Created when you register on the Website (via Supabase Auth) |
| Booking & travel data | Itinerary selection, travel dates, dietary requirements, emergency contact, passport details (for Spiritual Journeys) | Booking forms |
| Payment data | Card payments processed by Stripe; bank transfer details for payments via Wise | Stripe/Wise directly — we do not store your full card number |
| Psychographic & engagement data | Responses to the Satsang draw question, open-text reflections, referral source, content interests | Registration forms, optional fields |
| Communications | Emails, messages, testimonials you submit | Direct correspondence with us |
| Usage & technical data | Pages visited, browser type, device, approximate location, cookies | Automatically when you use the Website (see Section 6) |
We collect special category data (e.g., information revealing religious or philosophical beliefs implied by your spiritual interests, or health/dietary information for trip planning) only where you choose to provide it, and only for the specific purposes described below. See Section 4.
3. How We Use Your Data & Our Legal Basis
| Purpose | What we do | Legal basis (UK/EU GDPR) |
|---|---|---|
| Process a Spiritual Journey booking | Manage your itinerary, payments, travel arrangements | Performance of a contract |
| Register you for a Satsang | Send joining details, run the session | Performance of a contract / legitimate interest |
| Send the "Weekly Reset" newsletter or daily wisdom content | Deliver content via MailerLite | Consent (opt-in) |
| Respond to enquiries | Customer support | Legitimate interest / contract |
| Improve the Website and content | Analytics, testing | Legitimate interest |
| Process payments | Via Stripe/Wise | Performance of a contract / legal obligation (fraud prevention, accounting) |
| Comply with law | Tax records, fraud prevention, regulatory requests | Legal obligation |
| Health, dietary, or accessibility needs for a trip | Arrange suitable accommodation, meals, activities | Explicit consent (special category data) |
You can withdraw consent-based processing (e.g., marketing emails) at any time — see Section 9.
4. Special Category Data
Because of the spiritual and travel nature of our Services, we may occasionally hold data that reveals your religious/philosophical beliefs (e.g., your interest in particular traditions or teachers) or health information (e.g., dietary restrictions, medical conditions relevant to travel, accessibility needs). We only collect this where you choose to share it, we ask for your explicit consent to process it for the stated purpose (typically trip planning and safety), and we limit access to staff who need it to arrange your journey. We do not use this data for advertising or profiling.
5. Marketing Communications
If you opt in (for example, by ticking the newsletter box when you register for a Satsang, or signing up for the "Weekly Reset" on our homepage), we'll send you spiritual content and updates about Spiritual Journeys and Satsangs via MailerLite. You can unsubscribe at any time using the link in any email, or by emailing hello@thenirvanist.com. Where you've made a booking with us, we may also send you relevant service updates under the "soft opt-in" permitted by UK/EU e-privacy rules, always with an easy way to opt out.
A note on consent: we only add you to our mailing list when you actively choose to join — we don't use pre-ticked boxes, and signing up for one thing (like a Satsang) never automatically subscribes you to marketing.
6. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Essential cookies — keep the Website functioning (e.g., login sessions via Supabase Auth). These can't be switched off.
- Analytics cookies — understand how visitors use the Website, so we can improve it.
- Marketing cookies — (if used) measure the effectiveness of our content and campaigns.
Where required by law, we'll ask for your consent to non-essential cookies via a cookie banner before they're set, and you can change your preferences at any time through that banner or your browser settings.
7. Who We Share Your Data With
We share personal data with trusted service providers (our "processors") who help us run the Website and Services, under contracts that require them to protect your data and use it only for our purposes:
| Provider | Purpose |
|---|---|
| Supabase | Database, authentication, file storage |
| Netlify | Website hosting |
| Resend | Transactional emails (e.g., booking confirmations) |
| MailerLite | Marketing emails and newsletters |
| Stripe | Card payment processing |
| Wise | Bank transfer payment facilitation |
We may also share data with:
- Our ground operations partner(s) in India (e.g., our local logistics and transport coordinator, accommodation providers, ashrams, local guides) — only the travel and contact details needed to arrange your stay, transport, or programming;
- Professional advisors (accountants, lawyers) where necessary;
- Authorities, where required by law or to protect rights, safety, or property.
We do not sell your personal data, and we don't share it with third parties for their own independent marketing purposes without your consent.
8. International Data Transfers
As an international team using service providers based in various countries (including the US and EU), we may transfer and store your data outside your home country. Where we transfer personal data of UK or EEA residents outside the UK/EEA, we rely on appropriate safeguards — such as the UK International Data Transfer Addendum or EU Standard Contractual Clauses, or transfers to countries the UK/EU recognise as providing adequate protection. You can ask us about the safeguard used for a specific transfer by contacting us (Section 12).
9. Your Rights
If you are in the UK or EU, you have the right to:
- Access the personal data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase your data ("right to be forgotten"), subject to legal exceptions (e.g., we may need to retain booking/financial records for tax purposes);
- Restrict or object to certain processing, including direct marketing;
- Port your data to another provider in a structured format;
- Withdraw consent at any time where processing is based on consent;
- Complain to your local data protection authority — in the UK, the Information Commissioner's Office (ICO); in the EU, your national supervisory authority (e.g., the CNIL in France, the DPA in Belgium).
To exercise any of these rights, contact us at hello@thenirvanist.com. We'll respond within the timeframes required by applicable law (generally one month).
If you're a California resident, you have similar rights under the CCPA/CPRA (e.g., to know, delete, and opt out of the "sale" or "sharing" of personal information — we don't sell personal information). Contact us at the same address to exercise these rights.
10. Data Retention
We keep personal data only as long as needed for the purpose it was collected, including to meet legal, accounting, or reporting obligations. As a general guide:
- Booking and payment records: retained for 6 years after the relevant transaction, to meet UK tax and accounting requirements.
- Marketing data: retained until you unsubscribe, or after 24 months of inactivity, whichever comes first.
- Account data: retained while your account is active, and deleted within 12 months of closure unless we're required to keep it longer.
11. Security
We use technical and organisational measures appropriate to the sensitivity of the data we hold (e.g., encrypted connections, access controls, and reputable, security-vetted processors like Supabase and Stripe). No system is 100% secure, but we take reasonable steps to protect your data and will notify you and relevant authorities of any data breach where required by law.
12. Children's Privacy
Our Services are intended for adults. Spiritual Journeys and paid Services require participants to be 18 or older. We do not knowingly collect personal data from children under 16 without appropriate parental consent, and we'll delete any such data we become aware of.
13. Contact Us & EU/UK Representative
Data Controller: The Nirvanist LLP, 128 City Road, London, EC1V 2NX, United Kingdom.
Privacy queries: hello@thenirvanist.com
EU Representative (Article 27, EU GDPR): For matters relating to the personal data of individuals in the European Union, you may contact our designated EU representative, in addition to or instead of contacting us directly:
- Representative: Benoit Delacharlerie
- Address: Quai Banning 6, 4000 Liège, Belgium
- Email: eu.representative@thenirvanist.com
If you are in the United Kingdom and wish to raise a data protection matter, please contact us at hello@thenirvanist.com and we will direct it appropriately.
14. Automated Decision-Making
We do not use your personal data to make decisions that produce legal or similarly significant effects about you through automated means alone (e.g., no automated decision affects your eligibility to book a Spiritual Journey).
15. Changes to This Policy
We may update this policy as our Services, processors, or the law change. We'll update the "last updated" date above, and for material changes, we'll provide a more prominent notice (e.g., a Website banner or email).
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